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Fethiye Sunset Beach Club Apartment Neptune 22
1) Terms and Conditions
1) These Terms & Conditions (T&Cs) govern all bookings, offers and agreements made between the Lead Renter and the Owner
2) By submitting a booking, the Lead Renter confirms that he/she agrees that the T&Cs are read, understood and accepted
3) These T&Cs supersede any other statements, communications or announcements made within this or any other web-site or communiqué’ created by the Owner and are subject to change at the Owner’s discretion
2) Liability Waiver
1) The Owner shall not accept any liability (public, third party or otherwise) for all of (or part of) the Lead Hirer or the Lead Hirer’s nominated rental party, in respect of political unrest, natural disaster, airline package failures, flight delays or cancellations, airport transfers & ‘meet and greet’, rental contractual infringement, negligence, misrepresentation or any other contractual contravention during the rental of the Owner’s property by the Lead Renter
2) The above account includes (but is not limited to) personal losses, financial losses, accident, mishap, misfortune, medical needs, injury, death or property loss, property damage, financial losses howsoever caused to the Lead Renter or the Lead Renter’s nominated party
3) Travel Insurance & Travel
1) It is a requisite understanding that by accepting this rental agreement, the Lead Renter arranges appropriate full comprehensive travel and medical insurances for all his/her rental party members
2) At the Lead Renter’s express desire, the Owner may assist the Lead Renter (thro a third party Management Company) with his/her airport ‘meet and greet’ and transfers to and from the Sunset Beach Apartment
By accepting the said assistance, the Lead Renter will not hold the Owner responsible for loss of revenue, missed travel connections, accident or any mishap whatsoever during the said transfers - the conditions within Section (2) Liability Waiver will prevail
4) Owner Obligations
Statement
“In the improbable event that the Owner cannot ultimately fulfill his/her rental obligations, the Owner shall take all practicable steps to ensure that a mutual alternative agreement, understanding and satisfaction is reached between him/her and the Lead Renter and that the rental contract entered into is enacted to the satisfaction of both parties”
1) If the Owner cannot offer the rental property as described within the original booking, he/she will undertake in the first instance, to offer the Lead Renter alternative accommodation to that of a similar or enhanced standard
2) If the Lead Renter refuses the alternative or enhanced property, no refunds will be offered by the Owner
3) If the Owner is unable to offer alternative accommodation, a full refund of the outstanding rental balance due will be proffered the Lead Renter
4) As a result of the unlikely scenarios above, or in any other situation, the Owner shall not be accountable for any resulting or associated cancellations of airline tickets, transfers or any other expenses paid out by the Lead Renter or the Lead Renter’s party, whether they be caused outside the Lead Renter or Owner’s control or otherwise
5) It is reiterated by the Owner that, to cover such unforeseen events, the Lead Renter enters into an approved third party travel insurance agreement to cover all his/her traveling party’s holiday arrangements (see ‘Travel Insurance’ section above)
6) Unless otherwise agreed during the booking procedure and acknowledged within the Owner’s acceptance notification, the Owner undertakes at his/her expense, to ensure that one property, linen and toweling clean is undertaken prior to the Lead Renter’s arrival
7) Likewise, the Owner undertakes to perform a post rental period property, linen and toweling clean at his/her expense
8) All other cleanings required by the Lead Renters during his/her rental period are optional with the exception of the mid property and/or linen cleans, which are/is mandatory.
All the other optional and mandatory cleans shall be charged to his/her account, these additional cleanings shall be paid locally; the cost of these optional cleanings shall be indicated by the Lead Renter during the Owner’s acceptance notification communication
9) The Owner shall ensure that basic toiletries and hand soaps are in place for the Lead Renter and his/her party prior to their arrival, subsequent toiletries and cleaning/washing materials will be to the Lead Renter’s account
10) As a sign of appreciation, at the Owners discretion and with prior acknowledgement, he/she may provide a standard welcome pack for the Lead Renter and his party
11) The Owner will supply to the Lead Renter a GSM contact number to be used in case of emergency by the Lead Renter
5) Rental Procedures and Processes
1) The individual initiating the rental booking (Lead Renter) must be over the age of twenty-one years of age; he/she shall accept the T&Cs on behalf of all rental party members and acknowledge the responsibility for the booking process and milestone payments
2) When a Renter’s deposit has been confirmed by the Owner and an acceptance communication is returned to the Lead Renter, all bookings placed by the Lead Renter, whether tentative or otherwise shall be deemed to be an offer and contractually binding
Payment and Cancellations
3) Payments will be accepted in the first instance by personal GBP (UK Sterling) cheque
4) A non refundable deposit of 25% or GBP150 (whichever is the greater) shall accompany all bookings and confirmations, with the outstanding balance/balances being paid not less than 60 (sixty) days prior to the rental start date/dates – non payment of balance on due date will invoke an immediate cancellation of holiday and forfeiture of balance payment
5) The Owner will acknowledge these payments and dates within an acceptance notifications communication as stated in the ‘Rental Procedures and Processes’ section above
6) Non-payment of the balance/s within one week of the specified dates shall constitute a ‘No Show and/or 0-14 days’ status (see below) with the Owner at liberty to re-let the relevant rental period at his/her discretion
Bookings made less than 60 (sixty) days prior to the rental start date requires the total rental amount to be paid
7) Cancellation Refund Schedule
No Show and/or 0-14 days - 0%
15-28 days - 25%
29-49 days - 33%
50-59 days - 66%
No other refunds shall be considered
8) Rental cancellations, for whatever reason, must be emailed by the Lead Renter and acknowledged by the Owner
Once the ‘intent to cancel’ is acknowledged by the Owner, the percentage (%) refunds shall apply as shown in the Cancellation Refund Schedule above
9) The percentage (%) refunds are based on the outstanding balance due
The number of days shown in the Cancellation Refund Schedule are calculated from the initial rental start dates
10) A GBP100 refundable breakage/damage deposit shall accompany the outstanding balance due not less than 60 (sixty) days prior to the rental start date/dates
On the confirmation from the Owner’s appointed Property Services Agent, that no breakages /damages have occurred, the said GBP100 will be refunded by the Owner to the Lead Renter within 14 – 21 days of this confirmation reaching the Owner
To enable the Owner refund the ultimate net amount, the Lead Renter shall supply the necessary details to the Owner
11) It is requisite that the Lead Renter enters into third party holiday insurance covering rental and flight cancellations, medical and other unforeseen travel-associated expenses; the Owner shall not be held responsible for such outgoing costs by the Renter
12) Should any payment or cancellation dispute arise between the Lead Renter and the Owner, all e-mail communications leading up to, and following, the initial booking agreement/s shall be taken into consideration and used as a mediating process tool
Check-in Check-out
13) It is required (unless otherwise agreed in writing) that the Lead Renter and party arrives later than 15:00HRS on the stipulated day of arrival (this is necessary to ensure cleanliness and preparation of apartment for the Renter is carried out)
14) It is required (unless otherwise agreed in writing) that the Lead Renter and party departs the apartment prior to 10:00HRS on the stipulated day of departure (this is necessary to allow the apartment be prepared for the following guests)
15) The above check-in and check-out times may be negotiated to suit both the Lead Renter and the Owner.
6) Care of the property
Statement
“It is of paramount importance that appreciation is acknowledged by the Lead Renter and his/her party that Neptune 22 is considered by the Owner to be his/her second home, and as such it is made open to the Lead enter and his/her party
Simultaneously, while the Owners home is open, it is expected that the home will be treated by the Lead Renter and his/her party with the same respect that the Owner provides to his/her guests”
1) The Lead Renter shall take the responsibility to assure that appropriate care of the Owners home furnishings, fittings and effects is taken by his/her party members and that the Lead Renter leaves the same property furnishings, fittings and effects in a similar conditions as met prior to the rental period.
2) By entering into this contract, the Lead Renter agrees that he/she is legally obligated to reimburse the Owner on demand for replacement; repair or extra cleaning costs deemed necessary and being caused by the Lead Renter or his/her party
3) Depending on the severity of damages caused, it is possible that these additional costs may be in excess of the statuary GBP100 refundable breakage/damage deposit provided by the lead Renter at the outset of this agreement
4) Likewise, the Lead Renter undertakes that he/she will acknowledge the inventory list on arrival and on departure and shall confirm same; failure to do so may forfeit the GBP100 refundable breakage/damage deposit paid during the initial booking procedure
Smoking
5) Smoking is only allowed on the balconies & terraces of the property and is strictly prohibited within the apartment; any signs of a contravention to this ruling will result in the immediate cancellation of the contractual agreement and shall result in expulsion of the Lead Renter’s party
6) The above action will not result in the Owner being obligated to find alternative accommodation for the Lead Renter or his party or reimburse any expenditures paid out by the Lead Renters members
Furthermore a breach of this judgment will automatically forfeit the GBP150 refundable breakage/damage deposit
Air-conditioning
7) The air-conditioning within the apartment is controlled by electronic key-font and window/door positioning
8) The Lead Renter shall assure that these design features are not overridden and that the air conditioning is operated only when his/her party members are within the property
9) Failure to do so will enact the same conditions as those noted within the ‘Smoking’ Section 6 above
10) To assist in control of the above, one set of door keys will be provided by the Owner to the Lead Renter, who in turn will be responsible for their proper use and safe keeping
Guidance packs
11) Guidance leaflets are distributed within Neptune 22, these fliers are for the assistance of the Lead Renter and his party and demonstrate in some instances, the necessary requirements to ensure sanitary obligations are met; other leaflets explain the operation of the electrical equipment and appliances
12) It is necessary that the Lead Renter and his party appreciates the content of the instructions within these guidance brochures
13) Any damages caused or costs incurred by the Owner through the non observance of these instructions will be borne by the Lead Renter
Rental Party Groupings
14) During the rental period the Lead Renter must ensure that the total number of his/her party does not exceed that of the contractually agreed number
The Owner (or his representative) shall reserve the right to refuse entry to all members of the Lead Renter’s party and/or charge additional pro-rata excesses prior to property admittance
15) Same sex groups of three or more are not permissible, the Lead Renter shall assure that such groups do not constitute the make up of his rental party; failure to acknowledge this will strictly enforce the entry refusal as noted above
Young Rental Members
16) It must be noted that Neptune 22 is an upper floor property, therefore stairs are an integral part of the property design, subsequently the Lead Renter shall accept responsibility for the necessary guidance and care to younger members of his/her party
Similarly the Lead Renter must be aware that no young members of his party should be unaccompanied within or around the swimming pools
17) On request during initial booking procedure, a baby cot ‘only’ can be provided at a minimal cost; if this option is taken up by the Lead Renter, the risks involved will be the responsibility of the Lead Renter; the Owner will accept no liability for mishaps sustained by its use
The cot shall be left in the same clean condition as originally found
All baby cot linens must be supplied by the Lead Renter, who must bear any such risks associated with their usage
Disharmony
18) All onsite complaints must immediately be forwarded by the Lead Renter to the Sunset Beach Club Management and in the next instance to the Owner’s representative - and (if not satisfactorily settled) followed up in writing to the Owner
19) Complaints that are considered of a more serious nature must also be immediately followed up in writing by the Lead Renter directly to the Sunset Beach Club Management and to the Owner
20) The Lead Renter shall take the responsibility to assure that his/her party members honour the regulations of the Sunset Beach Club, that they do not cause, or are known to cause, nuisances or disturbances to other residents or occupiers within the Sunset Beach Club premises
Animals
21) Unfortunately the Owner cannot (with no exception) accept animals within the apartment, any costs incurred as a result of their presence in the property will be to the Lead Renter’s account and similar conditions as to those noted within the ‘Smoking’ Section 6) above can be implemented
It is advised not to feed or encourage animals during your stay, such actions ultimately result in the same animals being left during the winter months facing great distress
Property Access
22) At the Owners reasonable request, the Lead Renter shall allow the Owner (or his representatives) the right of access to the property; this to allow necessary repairs or inspections be carried out
23) While enabling this option, the Owner (and his representatives) will acknowledge and respect the privacy of the Lead Renter and his rental party
7) Conclusive Statements
24) “The above T&Cs are in place to ensure that the Lead Renter and his/her party enjoy their stay in the Owner’s home and that all precautions are taken to ensure a harmonious, friendly relationship is initiated, achieved and sustained between the Owner and his/her guests”
“It is a genuine objective by the Owner that a warm welcome is given to all guests and that a beautiful, relaxed and enjoyable holiday is made possible and finally, that all guests enjoy a holiday to remember for all the correct reasons”
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